Frequently Asked Questions
Everything you need to know about your Hairlust journey
What are the shipping times and costs for Norway?
We offer fast shipping across Norway with delivery typically taking 2-4 business days. Shipping is free on all orders over 599 NOK, while a standard flat rate applies to smaller orders.
Are Hairlust products organic and vegan-friendly?
Yes, we prioritize natural and sustainable beauty. Most of our products are certified organic by Ecocert and 100% vegan, ensuring high-quality care without compromising on ethics.
How can I track my order?
Once your order is dispatched from our warehouse, you will receive a confirmation email containing a tracking link so you can follow your package all the way to your doorstep.
What is your return policy?
We offer a 14-day return period from the day you receive your order. Please ensure that the products are unused, unopened, and in their original packaging to qualify for a full refund.
Which payment methods do you accept?
To make your shopping experience seamless, we accept all major credit cards (Visa, Mastercard), Klarna 'Pay Later', and Vipps for our Norwegian customers.
Do you offer a satisfaction guarantee on hair growth products?
While hair growth results vary by individual, we recommend consistent use for at least 90 days. If you have concerns, our customer service team is always available to provide guidance on the best routine for your hair type.