Returns & Exchanges

At Hairlust, we want you to be completely satisfied with your sustainable hair care journey. If your purchase isn't the right fit, you can return unopened and unused products within 14 days of receipt for a full refund.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team via email with your order number and the specific items you wish to return to receive your official return label.

• 2.
  Pack Securely

  Ensure the products are in their original, unopened packaging and place them securely in a shipping box to prevent damage during transit.

• 3.
  Ship to Hairlust

  Attach the provided return label to your parcel and drop it off at your nearest authorized postal service point.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-10 business days.